Common Questions

Yes. We offer our complimentary consultation to fully describe the features and benefits of our services.

All Estimates are FREE of charge from all of our horticulturalists.

During the consultation, our Horticulturalist will meet you on your property, discuss your concerns/goals for your trees & shrubs, evaluate the health of your trees and shrubs, and craft a proposal based on the needs of your property and the client.

Absolutely! We only use organic methods and materials and are committed to organic gardening and sustainable agricultural practices. We intend to educate our clients, schools and communities at large on the merits of organic and sustainable living.

Yes, we are fully insured and licensed to perform work in Connecticut & Massachusetts. We can provide a copy of our insurance upon request. Also, for commercial work, we can add your company as additional insured. Feel free to request a Certificate of Insurance from our office anytime.

Yes, most of the time all wood and debris will be hauled and chipped. The estimator will write otherwise if the wood stays, or sometimes customers like keeping the limb wood and us hauling the larger trunk wood. Most of the time, all wood and debris is hauled away.

Your time is valuable and we understand that your schedule may conflict. The majority of our clients are not home during business hours. The client does not need to be present during the performance of the work. The crews are provided with a work order reflecting the services and job specifications contracted by the client along with property layout maps.

Depending on the scope of work contracted, the practices of our general tree work crews are to chip up the resulting debris and remove from your property. If contracted, large wood will be hauled and disposed of (this may be performed by a different crew). The areas where work was performed will be blown off with the leaf blower and raked.

We guarantee all work will be done in a professional and workmanlike manner to the specifications in the contract. Our work will meet or exceed standards set by the American National Institute (ANSI) and the Tree Care Industry Association (TCIA).